One of the novelties introduced in 2015 in laptopsand the MacBook Pro was a new keyboard mechanism that allowed you to slim down the constructions, but was also criticized for increased failure rates. The producer finally admitted the error and started the program for replacing the faulty models.
The latest Apple laptops use a keyboard with a butterfly mechanism, making the keys more stable than a keyboard with a traditional scissor mechanism. Unfortunately, the construction used is not very resistant to dirt, so that even small impurities can lead to problems. Some time ago, in the United States, a class action lawsuit was even instituted.
Comparison of scissor and butterfly mechanism
The free key exchange program includes the following laptop models:
- MacBook (beginning 2015)
- MacBook (beginning 2016)
- MacBook (2017)
- MacBook Pro 13 (2016, two Thunderbolt ports)
- MacBook Pro 13 (2017, two Thunderbolt ports)
- MacBook Pro 13 (2016, four Thunderbolt ports)
- MacBook Pro 13 (2017, four Thunderbolt ports)
- MacBook Pro 15 (2016)
- MacBook Pro 15 (2017)
To repair defective models, please contact any Apple Store branch or Apple Authorized Service Center. It is worth noting, however, that the manufacturer requires that the remaining elements of the laptop, which may affect the operation of the keyboard, are also functional.